Privacy policy.

1. Introduction

Megan Thomas Lash Academy ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, book a course or treatment, purchase a product, or interact with us.

By using our website and services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

2. Data We Collect

We may collect and process the following personal data:

  • Identity Data: Name, email address, phone number, postal address.

  • Booking & Transaction Data: Details of courses, treatments, or products purchased, payment details, and transaction history.

  • Technical Data: IP address, browser type, device information, and website usage details.

  • Marketing & Communication Preferences: Your preferences for receiving updates, offers, and promotional emails.

  • Model & Patch Test Data: If required, information related to patch tests or models booked for training sessions.

3. How We Use Your Data

We use your personal data to:

  • Process bookings and payments for courses, treatments, and products.

  • Provide customer support and respond to inquiries.

  • Send appointment reminders, confirmations, and updates.

  • Improve our website experience and services.

  • Send marketing communications (if you have opted in).

  • Comply with legal or regulatory obligations.

4. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Service providers who help us process payments, manage bookings, and run our website.

  • Regulatory bodies if required by law.

  • Marketing platforms (only if you have given consent for promotional communications).

5. How We Protect Your Data

We have implemented security measures to protect your personal data from loss, misuse, and unauthorised access. However, no online transmission is 100% secure, and we encourage you to take necessary precautions when sharing information online.

6. Your Data Rights

Under the UK GDPR, you have the following rights:

  • Right to Access: Request details of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data (subject to legal and contractual obligations).

  • Right to Restrict Processing: Request limited use of your data in certain circumstances.

  • Right to Object: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at sales@meganthomaslashes.co.uk

7. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy. This includes legal, tax, and regulatory requirements. After this period, your data will be securely deleted or anonymised.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse website traffic, and personalise content. For details, please review our Cookie Policy.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies before sharing personal data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.